Zomato, Swiggy haults Delivery services in Hyderabad after police seized vehicles of delivery boys

Police seized vehicles of Zomato, Uber eats, Swiggy & Dunzo delivery boys & fined Rs 1000 each in Hyderabad on Saturday mentioning that food delivery agents cannot be considered under essential services.
  • Nusra Deputy Features Editor
Food Delivery

Food delivery majors Swiggy and Zomato on Saturday said that they have halted operations in Hyderabad after the local police seized vehicles of delivery boys and fined them Rs 1000 each.

The food aggregators will resume the services after clarity from the Telangana government on lockdown restrictions in the state.

As per reports, the Telangana government in their list of permitted activities at the time of announcing a lockdown, had included e-commerce (delivery) of goods and merchandise including food, pharmaceuticals and medical equipment. However, violating the state's own Government Order (GO), the police on Saturday stopped delivery executives and in some instances, even assaulted them.


"This was an unforeseen development since the official government directive allowed food delivery as an essential service. We have paused our operations till we have clarity from the authorities, keeping in mind the safety of our delivery partners,” added the Zomato spokesperson.

Adding to the same a Swiggy spokesperson added, “While the government’s recent directive allows Swiggy to operate as an essential service not just for our food deliveries but also Swiggy Genie and other services, we have paused our operations due to the on-ground challenges today. We’re prioritising the safety of delivery partners while we await clarity on this matter.”