McDonald's Slovenia installs service robots in restaurants

In addition to lower cost and higher efficiency, "hiring" the robots also reduced person-to-person interaction and, thus, the risk of virus transmission.
  • Nusra Deputy Features Editor
Robots Pudu

Commercial service robots producer Pudu Robotics has partnered with McDonald's locations in Slovenia through a deal set up by its local exclusive partner ARONAtm to deploy service robots in McDonald’s restaurants.

In addition to this world's top fast-food chain, the Chinese robotics company has also worked with other partners across multiple industries to steadily expand its presence in Poland, the Netherlands, the UK, and other European countries.

Its robots are deployed across a wide range of scenarios including gas stations, retail electronics outlets, restaurants, and hotels, among others.

At the end of 2021, McDonald's Slovenia started gradually introducing dozens of Pudu's BellaBot robots into the workforce, in a move to assist restaurant staff with the serving and delivery of food items as well as to perform other duties.

The video of BellaBot delivering food at McDonald's has gone viral on TikTok, with millions of views worldwide.

In addition to lower cost and higher efficiency, "hiring" the robots also reduced person-to-person interaction and, thus, the risk of virus transmission.

The move has proven a winner, with added convenience for customers alongside a boost in the evolution of the brand across the intelligent foodservice ecosystem.

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