How Zomato’s 10-minute food delivery would work

“We deeply care about how we do, what we do. So, the first thing we told ourselves when we thought about instant food delivery was ‘no compromises’. We narrowed down to these eight principles around which we are building Zomato instant,” added the company
  • Nusra Deputy Features Editor
Zomato

Zomato’s latest announcement on 10-minute food delivery has brought lots of questions to restaurateurs, chefs and even the customer’s mind who are looking forward to a wholesome meal when delivered online.

Till now, Domino’s in India has been regarded as the fasted delivery-run business that promised a 30-minuted delivery, starting from the time you have placed the order to the time it has been delivered.

Though, Zomato’s chief executive Deepinder Goyal has clarified in series of post on how this 10 minute delivery would work, and how it will be safe for the delivery partners as 30-minute delivery.

  • 1)    10 minute delivery will be for specific nearby locations, popular and standardized menu.

  • 2)    Delivery partners are not informed about promised delivery time.

  • 3)    No penalties for late deliveries

  • 4)    No incentives for on-time deliveries

  • 5)    We are building new food stations to enable the 10-minute service for specific customer locations only.

Goyal also mentioned that 10 minute food delivery will be:

10/10 on food quality

10/10 on delivery partners safety

“We deeply care about how we do, what we do. So, the first thing we told ourselves when we thought about instant food delivery was ‘no compromises’. We narrowed down to these eight principles around which we are building Zomato instant,” added the company.

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