COVID-19 has impacted the F&B industry like never before in the history of mankind. Restaurants are struggling to get back to their feet by gradually adapting to the new normal. As the lockdown is lifted in most of the Indian cities, restaurants are welcoming the people for dine-in services.
According to a report by Dineout, Delhi, Bangalore and Ahmedabad are moving fastest towards normalcy with a 70% recovery rate projected to be achieved in this festive quarter, followed by Kolkata, Chennai, Jaipur and Hyderabad with a 55% recovery rate.
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Mumbai and Pune that opened up last week have seen a promising 10 fold increase in diner count compared to the previous week’s numbers.
This growth curve can be credited to restaurants that are leaving no stone unturned in ensuring the safety of their customers and staff. Restaurants are promoting QR Code driven digital menus as well as digital payments to minimise contact at the outlets.
As per Dineout partner data, 65% partner restaurants have already switched to QR code based digital menus in the last 3 months. Meanwhile, mobile ordering is expected to grow further as more consumers view mobile ordering a safer and convenient option.
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“It’s amazing to see restaurants aligning their operations to the new normal and adapting to new strategies to secure a strong comeback,” said Ankit Mehrotra, CEO & Co-founder, Dineout that has recovered 60% of their pre-covid business numbers and expect to reach 100% by the end of this year.