Government is continuously working on improving e-catering services in train.
In a bid to give passengers a wider range of options for their meal during journey, it has launched a variety of ‘Ready-to-Eat’ products in train.
While an e-catering service has been introduced on select trains and stations, passengers can also order pre-cooked food in train, said a senior official.
“IRCTC has also issued guidelines to all zones where pantry cars will be serving pre-cooked food as an 'add-on' option under the a-la-carte category,” added the official.
The department is also working to ensure that good quality and hygienic food is served to the passengers. It has also introduced provisions for imposition of penalties in case of deficiencies in service.
North Western Railway, the nodal railway nominated to select reputed ready-to-eat companies, has empanelled four firms -- Gitwako Farms, BTW India, Gits Food Products and Aryan Food Products to provide the pre-cooked meals.
The e-catering service is at present available on 1,350 trains that do not have pantry cars and at 45 stations across the country.
QSR chains like KFC, Dominos, Haldiram, Bittoo Tikki Wala, Food Panda etc., have already been empanelled as vendors/aggregators for providing good quality food to passengers.